FAQs
Why do I need Charles
Aris?
You need an executive search firm that is as expert at its business
as you are at yours. Here are four reasons why you should engage
Charles Aris as your staffing partner:
- Rely on a process, not a promise.
Working with Charles Aris, you will quickly learn that what makes
us unique is our painstaking attention to detail and strict reliance
on a continuously updated fourteen step process we call Priority
Search.
- See the whole candidate. You’ll
find that we ask about not only the technical aspects of the position,
but also the cultural. We’ve learned that forty percent
of the hiring decision is based on culture, and that’s why
we take the time to learn yours and evaluate how a candidate would
work within it.
- Benefit from a shared risk approach.
At Charles Aris we believe that true partnerships are driven by
a shared risk approach, whereby both parties have “skin
in the game.” Our Priority Search fee structure ensures
that our clients pay for our services only when 100% satisfied
that we have delivered on our commitments.
- Profit from our proven track record.
Over our thirty-five year history Charles Aris has served virtually
every shape and size company in existence, from Fortune 500 industry
leaders to small start ups. We’ve worked at all levels of
the organizational structure, from the most senior levels to those
on the front lines. You’ll benefit from the best practices
we’ve garnered over this extensive time period.
What kind of candidates
will I be reviewing?
You will be presented with candidates who are QAI – Qualified,
Available, and Interested. It is our responsibility to make sure
that every candidate we present meets the Charles Aris QAI standard.
- Qualified. You want candidates who can hit
the ground running. Charles Aris will present you with candidates
who are able to do the job based on their knowledge, skills and
abilities: candidates that fit the technical requirements
of the job. But we don’t stop there. Qualified also means
that a candidate must fit the culture of the organization,
and our Priority Search process ensures that we locate candidates
that have the necessary soft skills to be successful in your unique
environment.
- Available. The best resume in the world is
useless if the candidate is not ready to interview, move to your
location, and start work within your desired time frame. An available
candidate is not restricted by a non-compete agreement, has the
legal right to work in your country, and is willing to relocate
if required.
- Interested. With all of the time and energy
invested in a search, when you finally do make an offer, you want
it to be accepted. This should not be based on a wish and a hope.
Charles Aris takes the guesswork out of acceptance by fostering
a candidate’s interest in the job, and making sure that
the candidate’s interest remains high throughout all stages
of the process. By the time you are ready to make the offer to
a candidate we have recommended, you can rest assured that the
candidate will be ready to accept it.
Why can’t I
do it myself?
You devote your time, talents, and resources
to your business. We devote the same to ours, making us the leader
in executive search.
- Time. Charles Aris is not a high volume resume
submission service. You won’t be reviewing a large stack
of unqualified resumes that make you wonder if anyone took the
time to understand your needs. Instead, our Account Managers take
the time to match the right candidates to the job.
- Talent. We fill our own internal positions
with the same attention to detail as we do yours. Put simply,
we hire the very best Account Executives in the world of executive
search.
- Resources. In our 30 years of executive search,
we have faced and overcome nearly every imaginable obstacle to
placing the best possible talent. With each position, we’ve
developed resources to meet these challenges. Charles Aris has
the tools, technology and technique to solve your staffing problems.
For more information on our staffing resources see our Resources
page.
How can I be sure
about the candidate’s qualifications?
You get the story behind the resume through
our extensive candidate due diligence process.
- Reference Checks. Charles Aris completes a
360-degree check of references, including supervisors, peers and
subordinates. We’ve learned that speaking with colleagues
that know the candidate from all sides is the only way to fully
understand a candidate’s management style and identify any
potential issues. Our reference questions are designed to “peel
back the onion” to get to the heart of the candidate's qualifications
and assess the fit with your company’s culture. We ask our
clients to add to this process by contributing their own additional
questions. The result for the client is a fuller appreciation
of a candidate’s strengths, and a clearer understanding
of their developmental challenges – before an offer
is made.
- Background Checks. Depending on the needs
of the client, Charles Aris can complete thorough background checks
on any candidate, from confirming education to work experience
and everything in-between.
How can I be sure
a candidate fits our corporate culture?
Charles Aris matches candidates to your culture
with a mix of art and science.
- Art. Charles Aris takes culture into account
from the beginning of the search to the end. At the beginning
of the process you can expect a lot of questions about your corporate
culture. Charles Aris then questions candidates about their ideal
working environments, and confirms their responses through detailed
reference checks. At the end, you can expect to be presented with
candidates who will be a good fit to your unique atmosphere.
- Science. Charles Aris uses the SelecSys
system to match the behavioral traits of the candidate to the
core competencies of the position. The SelecSys system
is an included service with our Priority Search Agreements. The
hiring authority at your company completes a short online questionnaire
that identifies the core competencies of the position as demonstrated
by your top performers. Candidates then complete an online profile,
and the SelecSys process evaluates the candidate along
five dimensions: extroversion, dominance, patience, conformity
and conscientiousness. These traits are then matched to the required
competencies of the position, resulting in a quantitative assessment
of a candidate’s fit with the job.
To download a sample SelecSys profile click
here.
Do you have the experience
to serve my industry?
At Charles Aris, our expertise is
recruitment, but we also devote considerable resources to developing
the expertise to put our skills to work in your industry.
The majority of our Account Managers join Charles Aris after successful
careers in their industry of focus. Their direct experience in your
field gives them a solid base of industry knowledge that enhances
their ability to understand the unique challenges your company is
facing. Learn more about our Account Managers and their experience
serving your industry by visiting our Industry
and Account Manager pages.
Do you have a track
record of stability and success?
- Yes. Charles Aris was established in 1969, and over the past
thirty-five years we’ve met and overcome countless staffing
challenges on behalf of our clients. Over the past three years
alone we’ve successfully placed over 500 positions, and
at an interview-to-hire ratio of 2.4 to 1.
Read more about what our clients tell us
sets us apart by clicking here.
What will I have to
pay, and when will I have to pay it?
- At Charles Aris we believe that true partnerships are driven
by a shared risk approach, whereby both parties have “skin
in the game.” Our Priority Search fee structure ensures
that our clients pay for our services only when 100% satisfied
that we have delivered on our commitments.
How can you service
my account from Greensboro, NC?
Charles Aris does not restrict itself geographically
in any way, and we have a proven national and international track
record. In fact, less than ten percent of our revenues are generated
within our home state of North Carolina. Nationally our scope ranges
“from Portland, Oregon to Portland, Maine” as we like
to say. But our scope doesn’t stop at the U.S. border. Charles
Aris has placed candidates across the globe. In 2003 alone we placed
talent in as far away places as Beijing, Jakarta, Hong Kong and
Germany, and in all cases 100% of the process was managed out of
our North Carolina headquarters. For especially difficult international
searches we can tap into our affiliate network of executive search
firms, spanning over thirty countries outside the United States.
Charles Aris is successful across the globe
due to two guiding principles: “High Touch” and “High
Tech”.
- High Touch. Open and frequent communication
is key to this business. During the search process, your Charles
Aris Account Manager and Project Manager will stay in constant
communication with you and the candidate. In fact, many of our
clients tell us that we over-communicate, but we wouldn’t
have it any other way.
- High Tech. Charles Aris has access to the
world’s largest private video conferencing network, totaling
over 400 locations in the United States and internationally. This
network allows our clients to interview long distance candidates
without the time and expense of travel. The network is available
for interviews, and to prescreen candidates. It’s a great
way to have a virtual “face-to-face” conversation
with someone half way around the world.
What resources do
you leverage that set you apart?
Over the past 30 years, Charles Aris has
built an organization with the resources necessary to solve the
most challenging staffing needs. The resources that set us apart
include:
- Our process. The Charles Aris Priority Search
is the most advanced and thorough recruiting process in the industry.
What does that mean for you? It’s fourteen steps that ensure
that we don’t take any short-cuts in identifying, qualifying
and attracting the talent that will take your company to the next
level.
- Our size. With twenty plus staff members,
we’re considerably larger than the average recruiting firm.
Our size allows us to allocate additional staff to urgent projects
as needed. In addition, with so much recruiting taking place every
year (we’ve filled over 500 positions during the past three
years alone) we’re constantly leveraging our size by sharing
our experiences and best practices with our clients.
- Dedicated Knowledge Management department.
We’ve learned that up front planning is one of the keys
to a successful and streamlined search, which is why every one
of our projects starts with our Knowledge Management department.
Our Knowledge Management team has an extensive portfolio of research
tools that allow us to “jump start” each of our searches.
- Personality profiling tools. Charles Aris
uses the SelecSys system to match the behavioral traits
of the candidate to the core competencies of the position. The
SelecSys system is an included service with our Priority
Search Agreements. The hiring authority at your company completes
a short online questionnaire that identifies the core competencies
of the position. Candidates then complete an online profile,
and the SelecSys process evaluates the candidate along
five dimensions: extroversion, dominance, patience, conformity
and conscientiousness. These traits are then matched to the
required competencies of the position, resulting in a quantitative
assessment of a candidate’s fit with the job. To download
a sample SelecSys profile click
here.
- Videoconferencing capabilities. Traveling
to see candidates can be one of the most expensive components
of a search, which is why we’ve invested in a video-conferencing
system that works in conjunction with over 400 locations in the
United States and internationally.
- Background research services. Depending on
the needs of the client, Charles Aris can complete thorough background
checks on any candidate, from confirming education to work experience
and everything in-between.
- Relocation services. Relocating an employee
can be an extremely stressful undertaking. That’s why we’ve
partnered with a national relocation service that helps to ease
the burden. Our relocation partner provides cost of living analysis,
home finding assistance, mortgage services and significant savings
on moving and travel costs.
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